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Turnover During Tech Transitions? Here’s Why That’s Not Always a Bad Thing

Implementing new technology can be one of the smartest moves your organization makes, but it doesn’t always come without growing pains. One of the most common is turnover.

Resistance is a natural part of any transition, especially when new ...

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More Articles

Turnover During Tech Transitions? Here’s Why That’s Not Always a Bad Thing

July 9, 2025
Implementing new technology can be one of the smartest moves your organization makes, but it doesn’t always come...

Acknowledge Assessor Differences & How to Enhance Consistency for Better Outcomes

April 15, 2025
Imagine two different assessors walking into Mrs. Thompson's home, a new member seeking Home and Community-Based...

Task-Level vs. Rules-Based Time Allocation: A Critical Choice in Service Plan Development

March 20, 2025
When creating an effective service plan for a member, care managers are responsible for determining the optimal...

The Critical Role of Accurate Assessments in MLTSS

February 5, 2025
In the world of Managed Long-Term Services and Supports (MLTSS), accurate functional assessments that reflect true...

Bridging the Gap: Uniting Finance, Clinical Operations, and Technology in MLTSS Organizations

March 19, 2024
In the ever-changing landscape of Managed Long-Term Services and Supports (MLTSS) organizations, a critical challenge...

Leveraging Technology for Optimized Utilization Management, Streamlined Workflows, and Better Patient Outcomes.

September 5, 2023
In the swiftly evolving healthcare technology landscape, Managed Long-Term Services and Supports (MLTSS) clinical...

A Health Plan's Guide to Social Determinants of Health (SDOH)

September 13, 2022
There are a variety of non-clinical factors that keep your members from getting the care they really need. Learn more...

Utilization Management in Long-Term Services and Support

February 26, 2021
There are many different processes that can be used to determine the necessity, appropriateness, and efficiency of...

Accuracy in Long-Term Care Assessments

March 17, 2020
When it comes to home care, there is no shortage of assessments that capture a member's needs. These assessments can...